Getting into a car accident is the last thing anyone expects when they head out for the day. It’s frightening enough to get involved in an auto collision, which is why the last thing you need is to have to deal with a headache during the repair process. At Suburban Auto Body, we understand how frustrating it can be to have to go without your vehicle while it’s being repaired and work with your insurance company. That’s why we offer a wide range of services to help simplify the car accident repair process.


Here’s what you can expect during the collision repair process when you bring your car to our shop. Give us a call to schedule your auto body repair next time you’re involved in a fender bender and we’ll get you back on the road with as little stress as possible.  

First Things First

The key to making the repair process go smoothly begins with your actions immediately following the accident. Before you get into an accident, keep an accident checklist in your car. If you have your phone with you when the collision occurs, be sure to take pictures of the accident scene and any damage to your vehicle. Do this before any of the vehicles involved in the collision have been moved if at all possible.


Take photos of the other driver’s insurance policy and get their email address and phone number. If possible, you should also get information from witnesses. If your vehicle must be towed, contact Suburban Auto Body and have your vehicle towed to the shop.

The Repair Process

As soon as possible following the accident, you’ll need to contact your insurance company to report the accident. Try to be as neutral and clear as possible in your account of the collision. Although the insurance company may suggest an auto body repair shop, you are not obligated to use the shop they recommend.


Next, you’ll receive an estimate on your car repair. We offer off-site estimates for your convenience. The insurance company will determine whether your car should be totaled, meaning the value of the needed repairs exceed the value of the vehicle. Once your repair process begins, you’ll be able to check the status of your repairs online using our Suburban EZ service.


Here’s what you can expect during the repair process:


●        We’ll guarantee your delivery date.

●        We’re available in the evenings and on the weekends for your convenience. 

●        We’ll detail your vehicle for no added cost.

●        Courtesy and rental vehicles are available.

St. Paul Auto Body and Paint You Can Trust

Even if you’re careful all the time, a collision can happen when you least expect it to. Fortunately, at Suburban Auto Body, we’re committed to getting you back on the road as smoothly as possible.


Keep our number handy so you’ll be ready when the unexpected occurs. Give us a call at 651-633-8900 or connect with us online to get a free estimate on auto repair for your vehicle and we’ll get you back on the road fast.