Picture a perfect day behind the wheel of your car. The sun is shining, the radio is up, and fresh air is blowing in through the window. Suddenly out of nowhere, an inattentive driver smashes right into your car. Even if you walk away uninjured, you now have the unpleasant task of finding out if your auto body damage can be repaired and the added worry of whether insurance will cover it.


Getting into an auto accident is difficult enough without the challenges of working with the insurance company. At Suburban Auto Body in St. Paul, we believe in making the collision repair process as painless as possible. Here’s what you need to know about protecting your consumer rights during collision repair.

Choosing an Auto Body Repair Shop

The first thing you need to know is that you have the right to choose where you want to have your car inspected and repaired. Some insurance companies may recommend an auto body repair shop they frequently work with. But it’s important to realize these relationships are more about saving the insurance company money than getting you the best repair.


No matter what your insurance company tells you, the list of collision repair shops they offer is only a suggestion. It’s your right as a consumer to choose where you end up sending your vehicle

Additional Coverage

In addition to the costs of repairs, there’s a good chance your insurance company will cover additional expenses like the cost of a rental. For someone who needs their vehicle to get to work, having a ride is a necessity, not a luxury.


Be sure to ask your insurance company if you believe a rental car needs to be covered. In addition to any necessary expenses, your insurance company should cover higher quality and OEM parts for your vehicle to meet your manufacturer’s specifications.

Car Crash Repair Made Easier

Going through the process of car crash repair can be a terrible inconvenience, but it becomes easier when you’ve got a good support team behind you. At Suburban Auto Body, we offer online estimates and mobile estimates, pick up and delivery, courtesy cars, and express repair to get you back on the road with less hassle. We can also help with your rental vehicle arrangement.


Here are a few more ways we simplify the collision repair process:

●        Key to key service

●        Text message updates

●        Help navigating insurance

Call the St. Paul Accident Repair Shop You Can Trust

If you’ve recently been in a fender bender and you’re the claimant on an insurance policy, our accident repair team believes in making the repair process as simple as possible. That’s why we offer our Suburban EZ program to help you get back on the road with as little interruption as possible.


Call and connect with a member of our team at 651-633-8900. Or contact us on the web to get a free estimate on accident repair today.