When you’re driving around in midday traffic, you’re most likely in a hurry to begin with on most days. The last thing you need added to your busy schedule is to be involved in a vehicle collision that requires you to go without your car for some time. That’s why when you do end up getting into a car accident, you don’t have a lot of time to wait on a repair.


Finding the right collision repair team is one of the most important steps you can take when it comes to getting your car back on track. Once you find them, you may not be sure what questions to ask your certified technician. In this post, our team of Twin Cities auto body and collision repair pros at Suburban Auto Body break down some of the top questions to ask when you talk with your auto technician.


1.      How Do You Match the Repair Paint to My Car’s Existing Paint?

Whether your car is sparkling charcoal or cherry red, every vehicle’s paint comes with its own unique code. These paint codes are used to help auto body shop repair teams locate the identical paint color for order directly from the manufacturer. By using these perfectly matched paint codes, this helps to ensure your car’s repair matches the rest of your paint job and blends seamlessly. Be sure to check with your auto service tech and make sure they use manufacturer’s paint codes rather than simply trying to match the color themselves.


2.      What Kind of Insurance Policy Do You Carry?

As unlikely as it may seem, there’s always a chance the shop you’re using could catch on fire or become vandalized. Make sure you’re leaving your vehicle with a repair center that is adequately covered in case something unexpected should occur, which leads to damage to your vehicle.


3.      What is the Estimated Repair Time?

Repair times can vary due to a wide range of reasons. If your shop is busier this will affect the length of time it takes to repair your car. The extent of your vehicle’s damage and the need to order additional manufacturer’s parts can also impact your overall repair time. Be sure to get as much information about the anticipated time your car will be in the shop as possible.


4.      What Kind of Warranty Do You Offer on Your Work?

A qualified auto body and collision repair center will offer a warranty of some type on their work. If they don’t, it’s probably a good idea to consider working with someone else.


Ask your technician about the length of the warranty and what is covered during that period. If you can get a written information sheet on your warranty, this is even better.


Contact Our Twin Cities Certified Collision Repair Team

When you communicate with your vehicle service technician, you need to feel that you can trust them to treat you with respect and answer all of your questions clearly and honestly. That’s why our services at Suburban Auto Body include a point person to walk you through every step of the repair process so you understand the process completely.


From key-to-key service to digital updates, we work hard to make you feel heard and supported throughout your Twin Cities car repair. To schedule your auto body repair, connect with a member of our team at 651.633.8900, or contact us for a free estimate.