Driving in your vehicle is a pleasurable experience anytime of the year. And whether you are on the highway taking a great American road trip or commuting to work in all the seasons, accidents can occur at any time.

No one wants to get into an auto collision. But knowing how to handle them can make the experience much less stressful and help your life get back to normal much sooner.

In this post from Suburban Auto Body’s accident repair team, we’re sharing a comprehensive checklist for what to do after a car accident. When you need auto body and collision repair, call our Twin Cities specialists to get back on the road faster.

  1. Before the Accident
  • Print a copy of this checklist and keep it in your glovebox.
  • Save the number for Suburban Auto Body in your phone’s contacts.
  • Add your insurance agent to your phone’s contacts.
  • Keep a safety kit in your vehicle, with items like jumper cables, spare tire, flashlight, emergency flares, drinking water, reflective vest, first aid kit.
  1. Safety First

There's no telling when an accident can occur, and it can happen at any place, which can feel scary and, at times, overwhelming. It may be difficult to remember what you need to do when an accident has occurred, so a few things to remember are:

  • Try not to panic and do not leave the scene.
  • If you can check passengers and other drivers to see if anyone is injured. If there are injuries, call for an ambulance or medical help.
  • Depending on the situation, it is recommended to call the police and be sure to file a report.
  • Turn on the vehicle's hazard lights.
  • Do not leave the scene of the accident under any circumstances.
  • If your vehicle can be safely moved, get it out of the roadway. Let the other driver know where you’re going and then park your vehicle in a safe location to handle the information exchange.
  • Call 911 if any vehicles or debris are blocking the roadway.


  1. Remain Calm
  • Road rage is a very real concern. Don’t escalate the situation when your emotions are running high.
  • Try to remain empathetic to the other driver, this can also help them stay calm and not overstress or react.
  • Avoid making statements that admit your fault if possible.
  • Remember that help is on the way and you have support to get through the experience.
  1. Exchange Information
  • Speak with the other driver. Get the other driver’s contact information including their phone number and email address.
  • Write down the other driver’s license plate number and car make, model, and year.
  • Take a picture of the other driver’s insurance information and write the information down.
  • Be sure to provide your information such as address, insurance company information, and contact number to the driver only.
  1. Take Photos
  • Use your phone to take pictures of the accident scene immediately following the accident.
  • Take plenty of pictures of both vehicles. This includes damaged areas and non-damaged areas. This protects you against any claims by the other party that may not be due to the accident.
  • If you're able to take video footage, this can also be beneficial because it can better show smaller details like tire marks and environmental situations.
  1. Get Additional Information
  • If any witnesses are present, write down their contact information.
  • If a law enforcement officer is present, write down his or her badge number and name. Additionally, find out how you can obtain a copy of the police report.
  • Write down the details of the accident as it occurred while it’s fresh in your mind’s eye.
  • Draw a diagram of the street and the accident as you believe it occurred.
  • Do not sign any paperwork unless the police have requested it.
  • Don't discuss the incident or admit who is at fault.
  • Do not let your registration or license be photographed by anyone else.
  • Don't leave the scene until the police officers do, and drivers do.


  1. Repair Process and After Care
  • Call your insurance agent as soon as possible to report the details of the accident.
  • Keep any detailed notes of any injuries.
  • Keep track of any medical treatments.
  • Get a copy of the police officer's accident report.
  • Consider contacting a personal injury lawyer before giving any statements to the other driver's insurance company.
  • Contact our Suburban EZ program to get key-to-key service and start the repair process.

To connect with our collision repair team, give us a call at 651-633-8900 or connect with us online to get a free car accident repair quote. We’ll get you back on the road faster!