It can happen when you least expect it. One moment, you’re in the middle of a busy day heading from one place to the next and the next, you’re on the side of the road waiting for a tow truck and rescheduling your day. When auto collisions happen, it can feel like your entire life is put on pause while you figure out what to do next.


Fortunately, our team of professional auto body and collision repair experts at Suburban Auto Body in St. Paul have years of experience working with insurance companies. Here are a few ways we work with your insurance company to get your life back on track quickly after you’ve had an automobile accident.


First Things First: Choosing a Body Shop

With a crash, boom, or screeching of brakes, you’ve found yourself on the other side of a car accident, and now it’s time to choose an auto body shop. It doesn’t matter if you’re the policyholder or the other driver is.


When you call your insurance company to report the damage, there’s a good chance they’ll recommend a body shop. But did you know it’s your right to choose where you take your vehicle? We’re certified to repair a number of vehicles and have the experience and reputation that shows it.


Getting Your Vehicle Inspected

Before we begin your repairs, the insurance company will request an inspection and estimate. Although your insurance company may need to inspect your vehicle, they can perform that inspection at Suburban Auto Body Shop. If your vehicle can’t be safely driven, they have five days to inspect your vehicle.


In that case, we can tow your vehicle to our shop so they can come by and inspect it. If you can get around in it safely, they can take up to 15 days. If your insurance company asks you to provide more than one estimate, they’ll be required to cover the added expense.


Repairing Your Vehicle

One thing many car owners don’t realize is that your insurance company is obligated to get your car back to the original condition it was in before the repair. If you don’t believe the insurance company is meeting that obligation, we’ll advise you on how to proceed from there.


Remember that unless you agree to go with aftermarket parts, your insurance company is required to provide original equipment for all new vehicles to replace damaged parts. Otherwise, they’re obligated to provide parts of the same quality and condition.


Twin Cities Accident Repair Near Me

A car accident can be frustrating, but we can help you get your car fixed so you can move on. We’ll take the headache out of your next auto collision repair job by working with your insurance company to make things go as smoothly as possible.


Whether you’re in need of GM repair or Fiat collision repair, we’ve got you covered. With a commitment to top quality service and the best parts available, we love taking the frustration out of your repair. Speak with a member of our team by calling us at 651.633.8900, or contact our shop for a free estimate.